Privacy Policy
At Shree Bhagwati Silk Mills, we value the trust you place in us when you visit our website. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our platform.
Information We Collect
We collect information to provide you with a smooth and secure shopping experience. This may include:
a. Personal Information
- Name
- Mobile Number (used for login and order communication)
- Email Address (if provided)
- Billing and Shipping Address
b. Payment Information
- Payment details are processed securely through Razorpay.
- We do not store or access your credit/debit card or banking information.
c. Usage Data
- Device information (IP address, browser type, and version)
- Pages visited, time spent, and browsing behavior
2. How We Use Your Information
We use the collected data to:
- Create and manage your account
- Process and deliver your orders
- Send order confirmations and updates
- Provide customer support
- Improve our website’s performance and user experience
- Ensure secure transactions and prevent frauds
3. Login and Account Security
You can log in using your mobile number and a one-time password (OTP).
We do not share your login credentials with anyone. Please keep your OTP confidential and do not share it with others.
4. Payments
All online payments are handled securely through Razorpay, our trusted payment partner.
- Razorpay follows strict data protection and PCI-DSS (Payment Card Industry Data Security Standard) compliance.
- Your payment information is encrypted and processed directly by Razorpay.
- We never store or have access to your card, UPI, or banking details.
5. Cookies
Our website uses cookies to enhance your browsing experience.
Cookies help us :
- Keep items in your shopping cart
- Remember your login preferences
- Analyze website traffic and improve performance
You can manage or disable cookies through your browser settings.
6. Sharing of Information
We do not sell, rent, or trade your personal data.
We may share limited information only with:
- Delivery partners for order shipping
- Payment gateway (Razorpay) for payment processing
- Service providers assisting in website maintenance or analytics
All third parties are required to keep your information secure and use it only for the intended purpose.
7. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure.
Our website uses SSL encryption for all data transmissions.
8. Your Rights
You have the right to:
- Access and update your personal data
- Request deletion of your account and stored information
- Withdraw consent to receive promotional messages
To exercise these rights, you can contact us at:
📞 +91-7990837353
📧 rimoxclothing@gmail.com
